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CREATE - FAQ

Feel free to read about the most frequently asked questions.

  • CREATE - Where to find Project files

    You can search the media files you have used in your projects in the following location For Windows 7 C:\Users\{you username}\Application Data\Roaming\Create\projects For Windows 8, 8.1, 10 C:\Users\{...

  • CREATE - How can I add watermark to my video?

    Watermarking your videos is a great way to protect them from unauthorized use.  You have the option to add text or your logo, run it all throughout the video or just at certain parts. 1. In the timeli...

  • CREATE - I get a Windows Application Error

    During installation, it is possible that you may get a Windows Application Error that says:  The instruction at 0x60fe1e97 referenced memory at 0x00000000. The memory could not be read. Click OK to te...

  • CREATE - How to find what version you have

    To know what version of Create you currently have: On your Create home screen, it's just right below the Create logo. It can also be found at the bottom right corner of the Create window, if you're in...

  • CREATE - How to Fix Rotated Images

    Images might display sideways or upside down after being imported in the CREATE app. This is due to the EXIF information stored in the image. You can fix the image orientation by uploading the image h...

  • Create - Integration With Vidello

    You can easily upload your finished videos to existing Vidello account. In your Create window, click on Export to Vidello (the blue diamond icon). You will need your API key. To get your API key, log ...

  • CREATE - How to Import Templates From Templates Club

    Log in to your Create Member area  and click on Templates Choose a template category, and simply click Download on the template you want to use Go to home screen of Create and click on Import Template...

  • CREATE - How To Apply Agency Licences

    Upon purchasing our agency licenses, you will immediately receive the access keys in your email. After that log in to Create Member Area > click on Licences  Enter one of the license keys, and the ema...

  • CREATE - Where To Find Templates

    If you signed up for the Templates Club, then you can simply download them from the Create Members Area. Simply log in and click on Templates in the top menu. Choose a category and click Download on t...

  • CREATE - Importing Video files from Windows to MAC, and MAC to Windows

    CREATE is supported in both Windows and MAC platforms. You can export a project using your Windows PC, and import and edit it with CREATE installed in your MAC, and vice versa. You can export a projec...